How do I close my account?

To close your account you will need to log into your account and withdraw your full account balance.

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How do I transfer my ISA?

To protect your tax free ISA status it is important that you use the ISA transfer process.

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How do I change my details?

It is important the contact and personal details we hold for you on your account remain up to date.

Change details
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Frequently Asked Questions

Questions? We have answers.

Financial Services Compensation Scheme

Safe & Secure Your eligible deposits with GE Capital Direct are protected up to a total of £75,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

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Contact us

Already a customer? Click here to send us a secure message.


Telephone our UK-based Customer Service team:

03450 77 33 33

If calling from abroad:

+44 (0)20 7760 7767